Frequently Asked Questions
How long do I keep access to a course?
You receive ongoing access for as long as the course is available on our platform. If we sunset a course, we provide equivalent alternatives or a pro-rated credit.
What sewing machine do I need?
Any well-maintained domestic machine is fine. Our basics apply across brands; advanced lessons note brand-specific quirks when relevant.
Are materials included?
You’ll need fabric, matching thread, appropriate needles, and simple tools (seam ripper, pins/clips, scissors). We list specifics inside each course overview.
Can beginners follow along?
Yes. Beginner courses start with setup, threading, and guided practice lines before real seams. We keep sessions short and clear.
Do you offer refunds?
If the course content does not match its description, contact us within 14 days and we’ll review for a fair resolution under our Terms.
What if I get stuck on tension or skipped stitches?
We include troubleshooting checklists. Try rethreading with presser foot up, use a new needle, and test on a swatch. If issues persist, message us with your machine model.
Is closed captioning available?
Yes. All core lessons include captions and on-screen checklists. Transcripts are provided where applicable.
Can I buy courses for a group?
We support group licenses for classrooms or guilds. Contact us for volume pricing and roster tools.